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For nearly twenty years, I-Bus/Phoenix has been a world leader in the provision of industrial computing solutions. The company provides industrial grade platforms for telecomms systems, broadcast technology, computer telephony, network solutions, industrial control and Internet Service Providers to name a few. As a British manufacturer, I-Bus/Phoenix's is able to provide solutions tailored to meet the requirements of its customers, offering an extensive product range including chassis, single board computers, rackmount enclosures, passive backplanes, telco grade compactPCI enclosures and power conditioning products.

The company operates within the European hi-tech, electronic marketplace so its compliance with European Directives and regulations has to be spot on. One of I-Bus/Phoenix's own publicity statements sums up why it uses BSI to carry out all its EMC compliance testing for CE marking: "From cost effective entry-level systems to fault tolerant high reliability platforms, we know that consistent results are more rewarding than consistent promises"

Chris Whitelock, compliance engineer, comments, "We chose BSI because of the credibility and recognition for its name, and because there's a perception within the business community that it's a quality organisation. Although BSI can be slightly more expensive, its results are completely consistent."

As a reputable company, I-Bus/Phoenix doesn't just test when it has to; it works with BSI's EMC experts to carry out research and development testing on new products. Again, consistency and reputation are major factors as far as Chris Whitelock is concerned. "I am confident that the results given to me by BSI are accurate. You can rely on their validity, and on the quality of data achieved. We know that if we have the same product tested twice, the results would be the same, and that's important during product development," he says.

I-Bus/Phoenix's working relationship with BSI is also an important part of what Chris looks for in a testing service. And he's very satisfied with BSI. He says, "They're very friendly and willing to offer help and advice. If we have an urgent problem and they can help us, they will do so; they're very responsive."